We typically get invited in by directors of successful and ambitious companies, but they have the honesty to recognise perhaps operations is a bottleneck to growth and so they are probably frustrated by quality issues both internally or worse at the customers, others are worried that perhaps, that productivity is having a negative impact on delivery of their product or service, Or it might be the case that they feel their teams are struggling to quantify operational issues and eliminate the root causes.
This may not be something you have a problem with, but if you do perhaps we should talk.
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Process Improvement is a large and sometimes controversial topic with many complimentary methodologies. Our approach is to carefully listen to our clients and provide a blended solution that meets that expectation and culture, without taking up valuable time and resources on tools and topics that are not required immediately.